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Business
Performance & Customer Opinion
This Handbook gives specific survey and other information on the named Company and
Establishment and includes data on the particular Establishment's Customers (Private / Commercial / Institutional),
Products & Services, Competitors and Competitive Situation, Comparison with other
company establishments and the Establishment's Operational and Commercial Performance. The data is
given in tabular and numeric form and comprises of some 320 pages.
1. Comparative
data on the Establishment's main competitors in the area. (a /
b / c /
d / e)
This section analyses the named
Establishment's performance with that of up to 15 main NAMED
competitors.
2. Comparison of the
Establishment's Performance in comparison to other company establishments.
Comparative Regional data for Products & Services. (a /
b / c /
d)
This section analyses the named
Establishment with up to 15 other company establishments and/or with
comparative regional data.
3. Commercial Performance data on the
Establishment's 15 most important operational
activities.
(a
/ b / c /
d)
The operational activities
covered for each profession or trade can be seen on the
business listings.
4. Customer Opinion data on the
Establishment's most important products and services. (a
/ b / c /
d)
The products & services covered
for each profession or trade can be seen on the
business listings.
5. Establishment Staff Perceptions of the company. (e)
The above data is given as a matrix with EACH of the items (a) -
(e) listed below. |
