1. Comparative data on the company's main competitors in
the area. (a / b / c / d / e)
This section analyses the named company's performance with that of up to 15 general
competitors.
2. Comparison of the office's Performance in comparison to other company offices.
Comparative Regional data for Products & Services. (a / b / c / d)
This section analyses the named office with up to 15 other company offices and/or with
comparative regional data.
3. Business Performance data on the company's most important operational activities.
Point-of-Sale & Information / Marketing & Advertising / Enquiry Handling /
Proposals & Quotations / Personal Contact & Handling / Preparation of Proposals
& Quotations / Client Handling / Print & Documentation / Contracts / Financial
Planning / Property Linked Activities / Business + Commercial Financial Handling / Pricing
& Offer Procedures / Terms & Pricing Transmission / Client Contact & Up-dating
/ Financial Services / Corporate & Business Operations / Mortgage Operations / Motor +
Equipment Activities / Miscellaneous Financial Operations.
4. Client Opinion data on the company's most important products and services. (a
/ b / c / d)
Professional + Trade Loans: Hire Purchase / Motor / Equipment / Short-Term Loans /
Long-Term Loans / Secured Loans - Commercial + Industrial Loans: Hire Purchase /
Motor / Equipment / Short-Term Loans / Long-Term Loans / Secured Loans - Institutional
Loans: Short-Term Loans / Long-Term Loans / Motor / Equipment / Secured Loans -
Leasing / Equipment Purchases / Credit Guarantees / Factoring / Cash on Shipment / Export
Finance / Trade Finance / Project - Business - Venture Capital
5. Company's Staff Perceptions of their company. (e)
6. Abuse of Position
Firms which abuse their position in the market or which use their position to gain an
unfair or immoral advantage are covered in this section.
The above data is given as a matrix with EACH of the items (a) -
(e) listed below.